ORDERING
Promotional Terms & Conditions
Free standard ground shipping on Wellness Boost orders: Offer valid from 3/1/19 at 12:00am PT to 4/30/19 at 11:59pm PT on orders including at least one Wellness Boost product shipped to a single U.S. address. Enter code BOOST at checkout in order to receive free shipping. Offer cannot be combined with any other offers or discounts. Not valid for cash or cash equivalent. No adjustments on previous purchases. Offer subject to change without notice.
How can I place an order?
You’re in the right place! Our products are available for sale directly from our website if you’re ordering for individual use. Browse our shop, add items to your cart, complete your order through our secure checkout, and we’ll deliver straight to your door in a jiff! If you wish to become an authorized reseller, please contact us at orders@plantedibles.com.
Where can I buy your products?
You can purchase products directly on our website, or at any of our authorized resellers across North America. To find the nearest authorized reseller, please use our store locator.
Can I order your products outside the United States?
At this time, we are not able to ship orders to international addresses. If you are outside the United States, you can order Plant Edibles products through www.iherb.com. Customers in Canada can also search our store locator to find the nearest Canadian retailer or grocer. International retailers or distributors, please contact us at orders@plantedibles.com for assistance.
Can orders be modified after they are placed?
We are happy to modify your order before it ships (generally within 1-2 business days after an order has been placed). Please call 888-555-1212, Monday-Friday 8:00am-4:30pm Pacific Time and Customer Service will assist you.
Can I place a back order for a product that is out of stock?
Unfortunately, we do not have a back order system, so you’ll need to place a new order for the item when it is back in stock. Rest assured we are working hard to avoid out of stocks!
How can I track my order?
You should receive a shipping confirmation email with tracking information once your order has been processed and dispatched through UPS or USPS (generally within 1-2 business days after an order is placed). However, if you didn’t receive your shipping confirmation email, or need further help tracking your order, please email us at orders@plantedibles.com or call with your order number handy and we can assist. Our Customer Service team is available over the phone at 888-555-1212, Monday-Friday 8:00-4:30 Pacific Time.
Do you offer coupons?
We periodically offer store coupons for our products which can be used at retail stores within the United States. If you’d like to be emailed a printable coupon, please click here and we’ll be happy to send one! We also offer online coupon codes from time to time. Please sign up for our email newsletter and follow us on social media @plantedibles to stay up to date on the latest online promotions, product news, recipes, and more. Unfortunately, we do not offer international coupons at this time.
Do you offer international coupons?
Unfortunately, we do not offer international coupons at this time.
Do you have an ongoing coupon program I can sign up for?
We do not have an ongoing coupon program at this time. Please sign up for our email newsletter and follow us on social media @plantedibles to stay up to date on the latest online promotions, product news, recipes, and more.
Do you offer sample products for blog/social media reviews?
We are specifically looking for insiders to help spread the word and educate about the power of superfoods. We are looking for fitness and nutrition instructors, culinary professionals, professional or competitive athletes, and social and media influencers. For more information about our Insider Program, please visit our Insider Program page.
Do I need to create an account?
You do not need to create an account with us to order online, however to have easy access to your order history and for a more personalized experience we recommend you do create one.
You can create an account here, or create an account during the checkout process.
Due to website upgrades, if you created an account on our site prior to 2019, please create a new account and password. We apologize for any inconvenience this may cause. Customer service is available to assist you with your account at 888-555-1212 Monday – Friday 8:00am – 4:30pm PST (excluding statutory holidays). We can also help you via email at orders@plantedibles.com.